[근무회사 및 모집부문]  

- 인터넷회사이자 복합 기업 ( 주요서비스 : 포털, 메신저, 게임퍼블리싱)

- 부가 가치 서비스(VAS) 및 온라인 광고 서비스 제공에 주로 관여하는 투자 지주 회사

- 시가총액 :  약 641조 4670억원

- 지원자에 한하여 기업명 공개합니다. 

[Primary Responsibilities]
- Collaborate with HR, Admin and Training team to provide the best DAY 1 experience for new 당사 employees, as well as daily experience.
- Collaborate with global IT team to standardize employee Hardware/Software, streamline procurement/shipping process, and establish Overseas IT Asset management.
- Oversee the maintenance, repair or replacement of computer units or other technological components.
- Communicate with customers to identify their requirement and ensure their needs are met, provide follow up services to ensure customer satisfaction and resolve client issues.
- Properly escalate unresolved issues according to Overseas IT Escalation Process.
- Manage PC setup and deployment for new employees, develop automation to create optimized Windows/macOS images, updated as needed.
- Consolidate overseas IT knowledge documents in one place for overseas users’ self-help and regional peer support.
- Align with continuous improvement program focused on business value, process optimization, cost avoidance, cost reductions and IT “Speed to Market.”
 
[Who we are looking for]
- Self-motivated, articulate, passionate to deliver the best result and achieve the highest customer satisfaction. Quick learner.
- Love satisfying customers with a state-of-the-art cloud solution, automation, realizing ideas, building services, and unlocking the potential of new technology!
- Collaborative, independent, insistent, flexible, and open minded. And you see no conflict in any of these things.
- Knowledgeable, resourceful and show initiative. You always keep the customer’s objectives in mind.
- Positive by nature, a great team player, and both dependable and autonomous.
Customer oriented and could work at a very fast pace.
 
[Qualifications]
- Bachelor’s degree in Business (Management Information Systems), Computer Science, Business (Other) or equivalent.
- 2+ years of working experience in providing technical network system and desktop support to ensure smooth and effective delivery of IT services. 
- 2+ years of experience working with global IT teams and delivering towards global+local business/IT needs. 
- Knowledge of collaborative productivity tools, for example but not limited, instant messaging, collaboration, workspace, knowledge management, issue resolution, ticketing is preferred. 
- Knowledge of IT compliance and global regulations in data security, cyber security, and privacy is preferred.
- System development skill/experience is a plus.
 
[Language]
- Preferably trilingual: Korean (business level), Chinese (can communicate with team), English (reading & writing).

[근무환경]
- 고용형태 : 맨파워 소속 파견계약직 
- 근무지: 서울시 강남구 (역삼역 GFC)
- 근무시간 : 9:30 - 18:30
 복리후생 : 경조휴가, 연차, 4대보험, 우수사원포상, 생일선물, 
- 급여조건 : Open ( 직전 대비 조정 가능) 

 
[지원방법]
  - 제출서류: 국문/중문 이력서 및 자기소개서 (MS Word 양식)
  - 담당자: 홍다정 (zoey.hong@manpower.co.kr)